Frequently asked questions
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Can't find your answer? Talk to us and we'll reply.
Can I try it before I pay?
Yes. Every plan starts with a 30-day trial, so you can run your own couriers and orders on it.
How does a courier use it?
Through an app with his mobile number and a verification code. He receives offers, accepts, and goes step by step until delivery.
Does it handle cash on delivery?
Yes, it is the core of the system. We track the cash each courier holds, set a limit, and handle settlement, netting and merchant statements.
Can I import orders from Excel?
On the Pro plan, yes. You can also export orders, couriers and merchants to Excel.
How do customers track their order?
They get a link on WhatsApp or SMS that opens without an app or sign-up and shows their courier on a map.
Is my data and courier cash safe?
Each company's data is isolated from the others, financial entries are recorded and never edited, and an activity log shows who did what and when.
Ready to run your deliveries on Sekka?
Start the trial today, or book a demo and we'll open the dashboard together.